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Refund Policy

Returns 
All sales are final. BCause does not process returns.

Refunds/Store Credit (if applicable) 
Refunds are at BCause Quality Control Team's discretion. We have the right to refuse any credit application for any reason. We will refund you the cost of the product itself. Refunds will be distributed via store credit through your BCause account.

If BCause deems your issue to warrant a cash refund, your refund will appear on the card used to make the original purchase. Refunds may take 3-5 days to appear on your card.

Late or missing cash refunds (if applicable) 

Check your Junk email box.
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at info@shopbcause.ca

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
Not applicable.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
When you return the product, you will have to dispose of it yourself if poor quality.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.