VICCIR has developed a unique approach to therapy. The primary components of this model are:
- A client-centred approach to treatment. Decisions are made based on the needs of the client and other family members rather than which resources (counselling modalities, availability, time) are available at the time.
- Clients are matched with the counsellor who best suits their needs and may work with more than one counsellor.
- Trained clinical interpreters are available to enable the client to use their mother tongue if preferred.
- A team approach is taken, with a group of counsellors and interpreters often working with a whole family. Team members work in close communication with each other.
- Clients are seen as individuals, couples, with individual family members and as a whole family. This includes a significant number of children and teens who are referred to VICCIR from schools.
- Clients of all ages, genders and ethnicities are welcomed with no limitation placed upon them because of immigration status or length of time lived in Canada.
- Different therapeutic modalities are offered simultaneously to individuals, couples and families, according to their unique individual situations and needs.
- No limit is placed on the number of therapy sessions and clients are able to return or continue their therapy over an extended period of time.