Wholesale FAQ's

Got questions? We've got answers.


We order from our suppliers on a weekly basis to fulfill all wholesale orders. We ask that all wholesale orders are placed by end of day Tuesdays in order to receive your order the following week. If you place an order after Tuesday, you may experience a week delay in delivery.

As we place orders with our suppliers to fulfill wholesale orders on a weekly basis, we may run into a scenario where our suppliers are out of stock. In the event of this scenario we will do our best to connect with you to offer a substitution, or, if you don't want a substitution, we will issue you a refund for the out of stock item(s).


We aim to deliver all wholesale orders on Tuesdays. This may vary depending on the products you ordered. We will do our best to reach out to you if your delivery will be delayed.


All wholesale products are sold by the CASE. This means that one case will contain multiple UNITS (what you would be familiar buying on your traditional grocery store shelves). To understand how many units are in a case you can look at the title of each product. A few examples are below:

Example 1: Motts Fruitsation Blueberry Delight Apple Sauce (12/6x111 g) = 12 retail units of apple sauce per case, each retail unit contains 6 portions that are 111g each. Another way to look at it would be 12 packages of 6 or 72 individual servings that are 111g each.

Example 2: General Mills Mulitgrain Cheerios (10/585 g) 10 retail boxes of cereal per case, each retail box is 585g.

Not sure about the product size or description? Let us help! Reach out to us at info@shopbcause.ca

Yes! We have access to the same suppliers as traditional grocery stores and can most likely source the product you're looking for. Send us an email to info@shopbcause.ca and we will get to work!

We're here to help! If you need any assistance, can't find a product you're looking for or want to work together to create a new program, please don't hesitate to reach out to us.

Get in touch: 250 590 0847 | info@shopbcause.ca